PDF | Quality management practices are important agenda to be implemented by the management practices in the Spain manufacturing. -Addresses the importance of quality management and measurement within the global context -Construct control charts to compare global operational.
Total quality management (TQM) has been identi®ed as the most important The importance of quality management throughout the supply chain has been in-. companies have adopted supply chain management (SCM) and total quality . Therefore, it is important to explore and confirm what impact TQM can have on.
To begin, quality management improvements in reducing process variation directly impact on several supply chain performance measures. A literature review was conducted on key service quality models and measurement issues. Various dimensions related to the quality of service were explored.